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Business Services

 

Managed Services

Our managed services packages provide you the security of knowing that you have the support of a company that completely understands your IT infrastructure, is proactively providing services to eliminate unplanned downtime, and is ensuring the integrity of your important data. Our proactive approach means that you get enterprise service to fit within your budget.

 

System / Security Updates - Operating system patches, software upgrades, security patches often go undone and unnoticed.  Unaddressed security patches and upgrades can open your systems up to a wealth of problems.  Everyday there are new threats to security holes.  Let us help you stay ahead of the risk.

 

Backup & Disaster Recovery - Your backup is running daily, or is it?  We can monitor to make sure your backup is running daily, and we will test to make sure that the data it is backing up is useable.  We can run test restores and verify that your data is backed up, uncorrupted, and error free..

 

 

 

Deskside Support

The productivity of your employees is what drives your business. That productivity suffers when there is a problem with their computer. Our deskside support team will have a plan specific to your business to get those problems fixed quickly, and get people back to work.

 

 

 

IT Consulting

Sometimes there is a need for an IT professional onsite. Pine offers short and long-term contract staffing as a way to augment your existing IT department or perhaps create one for you to fit within your budget. We'll put a professional onsite to fit your needs with the experience to help your business thrive.

 

 

 

Server Management

Servers are the beating heart of a company. So much critical business data is managed that you can't afford downtime or slow response. Our monitoring solutions tracks your server 24 hours a day 365 a year. Our technology allows us to see potential problems on the horizon so that we can be proactive about addressing them before they impact your business. We offer service level agreements to fit any need, including 24/7 alerts and onsite response. We provide server support for both LINUX, and MICROSOFT platforms. Our server engineers have up to 15 years in enterprise IT solutions.

 

 

 

Network Support

We can build, maintain, and monitor a network to fit the unique needs of your business. Whether you need a wireless solution for your hotel guests, or a VPN solution to connect you remote dental offices. We will sit with you to understand you unique needs and build a plan to keep you moving forward.

 

 

 

Disaster Aversion Solutions

The industry wants to talk about Data Recovery, and while we do offer a high level of data recovery options we prefer to work with our clients and provide them with a disaster aversion plan. Instead of talking about recovering from a disaster let us work with you to avoid a disaster all together. Our advanced plans can allow for immediate failover to secondary servers to ensure that your data is never inaccessible.

 

 

 

Virtualization

 

Pine virtualization enables you to operate computing resources in an organized, consolidated fashion - saving you money by leveraging existing IT equipment and resources. In addition to the many other considerations, Pine focuses on optimized backup and recovery strategy that enables disaster aversion.

 

Other benefits of Pine Virtualization include:

 

- Reduced Cost

- Fewer systems to support

- Controlled license costs

- Decreased utility costs (power, cooling etc)

 

 
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